Client Services Representative in Naples, FL

Job description

Do you love working with people but also have a passion for helping animals? Are you outgoing and friendly? Do you enjoy working with a team that is more like family? Animalife Pine Ridge is looking for a receptionist to join our close-knit team. We are a 3 doctor small animal hospital that practices progressive, compassionate medicine and surgery.

Great communication skills and a great work ethic are a must. You will get to enjoy our clients on the phone and in person. We are looking for someone who can multitask yet remain professional and courteous. The ideal candidate will create a wonderful first and last impression. We are busy, but expect all of our team live out our mission statement and treat our clients as we would treat our families and treat our clients’ pets as though they were our own.

Some job duties include but not limited to: Client Relations, Answering phones, scheduling appointments, greeting clients in a warm manner, taking payment after services, daily reports, light cleaning duties, filing and organizing, hands on care with patients, Avimark computer experience is a plus and being the primary link in communication between the clients and the rest of the staff. We are a paperless (no written charts) so good computer skills are a must.

No late nights or emergency hours! Must be available to work days and a rotating Saturday schedule. Competitive wages and benefits that include paid vacations, a health care plan, a 401(K) retirement, employee discounts and much more! Pre-employment drug screening required.

We are ideally looking for someone with veterinary experience but will consider others with relevant experience.

Postion: Full Time

Pay

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 to 10 Hour shift
• Day shift
• Monday to Friday
• Saturday 4-5 Hour shift

Education:

• High school or equivalent (Required)

Experience:

• Veterinary experience: 1 year (Preferred)
• Front Desk: 1 year (Required)

Hiring Manager Compton, Jodi

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- We may also contact you via text message from an identified NVA representative for recruiting-related communication

- All job opportunities and applications are hosted on our official careers site: careers.nva.com

- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [email protected]. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.