Senior Manager, Coupa Enablement and Administration- Mars Veterinary Health in Vancouver, WA

JOB TITLE:

Senior Manager, Coupa Enablement and Administration- Mars Veterinary Health

LOCATION & SCHEDULE:

Support Office - Vancouver, Full time

COMPENSATION:

$92,400.00 - $144,375.00

As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose – A BETTER WORLD FOR PETS – starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.

Why This Role Matters:

The Senior Manager, Coupa Enablement and Administration provides enterprise leadership for MVH’s Coupa platform, global expansion, and Procure-to-Pay transformation. This role sets the strategic roadmap, establishes global governance and operating standards, leads cross-functional Commercial initiatives, and ensures the platform delivers scalable, compliant, and high-quality purchasing capabilities across MVH business units.

The Senior Manager serves as the Coupa subject-matter leader, advising senior stakeholders on global implementation, platform strategy, process governance, data integrity, analytics, risk management, and continuous improvement.

You Will:

• Provide strategic and operational leadership for the Coupa platform, including:
  • Global deployments, release strategy, upgrades, and platform optimization
  • Governance of user administration, roles, access, controls, and cross-functional technology partnerships
  • Enterprise master data governance and data-quality standards
  • Executive reporting, performance analytics, and actionable business insights
• Own the global Coupa platform strategy and operating model, including administration, roadmap prioritization, release governance, access controls, master data, integrations, reporting, and analytics.
• Lead the end-to-end strategy, localized design, deployment, adoption, and value realization of Coupa and Procure-to-Pay policies across international business units.
• Direct Coupa international expansion, aligning executive sponsors, regional leaders, technology partners, and deployment teams around scope, governance, milestones, risk management, and adoption
• Lead a portfolio of Commercial strategic initiatives, establishing program governance, executive reporting, interdependencies, resource plans, risk mitigation, and measurable business outcomes.
• Build and lead a high-performing Coupa Enablement and Administration function with clear accountabilities, scalable service standards, strong controls, and consistent support across MVH.
• Develop organizational capability through leader and user enablement, change management, coaching, and advanced analysis that informs strategic business decisions.
• Serve as the senior relationship owner with Coupa and key technology partners, influencing product direction and coordinating releases, major programs, integrations, and system conversions.
• Sponsor enterprise-wide improvements and simplification across Procure-to-Pay, balancing business value, user experience, compliance, scalability, and control effectiveness.
• Champion Coupa expansion and adoption across the organization, articulate the value proposition to senior stakeholders, and maintain a multi-year roadmap for the end-to-end purchase-to-pay ecosystem.
• Partner with Strategic Sourcing, Buying Operations, Finance, AP, IT, and regional business leaders to establish global standards for supplier, item, taxonomy, and master-data governance.
• Lead, coach, and develop Coupa systems associates and program resources; establish succession, capability, and performance expectations aligned to strategic priorities.
• Model and champion the Five Principles of Mars within self and team, fostering a positive, inclusive, and high-performing work environment.

Your Experience Should Include:

• Bachelor’s degree in Supply Chain & Logistics, Business Administration, or a related field preferred.
• 10+ years of progressive experience in procurement, Procure-to-Pay, enterprise systems, or related transformation roles, including leadership of complex cross-functional programs, required.
• 10+ years of hands-on Coupa experience, including administration, global deployments, platform governance, integrations, releases, and continuous improvement, required.
• Demonstrated experience leading and developing high-performing teams, influencing senior stakeholders, and operating effectively in a global matrixed organization, required.
• Experience leading international or multi-business-unit Coupa expansion and large-scale change adoption required. Healthcare background (veterinary or human healthcare, pharmaceutical, etc.) preferred.
• Hospital purchasing experience preferred.

Salary Range: $104,880-$163,875

Compensation is determined based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, location, and market competitiveness

Does this sound like you? Want to join an organization that values Quality, Efficiency, Responsibility, Mutuality, and Freedom? Apply today to be considered and join us to advance our mission to create A BETTER WORLD FOR PETS.

What We Offer You:

• Competitive salary with paid time off & holidays so you can spend time with the people you love.

• Medical, dental, and vision insurance for you and your loved ones.

• Fertility and family-building assistance.

• Paid Parental leave.

• Practice Paid Basic Life Insurance.

• Practice Paid Short- and Long-Term Disability.

• Automatic enrollment 401(k) Savings Plan after 60 days of employment with generous company match.

• Commuter Benefits.

• Legal Plan.

• Health Savings Account & Flexible Spending Account.

• Mental health support and resources.

• Paid Volunteering.

• Optimum Wellness Plans® for up to three pets.

• Continuing Education allowance & MED hours for eligible positions.

• Student Debt Relief (for full-time DVMs).

• A Variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular and so much more.

Special Working Considerations:

• Ability to work at a computer for long periods of time.

• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.

• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.

• The noise level in the work environment is normally moderate.

• Environment where pets are present.

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

Mars Veterinary Health (MVH)® strongly supports and values the uniqueness of all individuals and promotes a work environment where diversity is embraced. MVH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran, or status as a qualified individual with disability. MVH complies with all applicable federal, state and local laws governing nondiscrimination in employment in every MVH location.